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Auto-Owners Insurance Review for 2022 - Kelley Blue Book

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Auto Owners With GarageIf you live in one of the 26 states where Auto-Owners insurance is available, you may want a quote from one of its 48,000 licensed agents. This insurer offers unique, hard-to-find specialty auto insurance options and is known for its customer service.

Our review will describe the coverage you can get from Auto-Owners insurance. We’ll cover the discounts it offers, what you can expect to pay, its customer satisfaction, and its financial state.

What Types of Car Insurance Can You Get from Auto-Owners?

The Classic Car gathering photo

Auto-Owners sets itself apart from other insurance companies due to its specialty coverage for classic and modified cars. So, if you drive a classic or vintage vehicle, it’s worth looking into Auto-Owners. Also, if you modified your vehicle in some way, like with a wheelchair lift, it has coverage options you won’t find elsewhere.

For starters, Auto-Owners insurance offers conventional types of policies:

  • Bodily Injury Liability
  • Uninsured and Underinsured Motorist
  • Medical Payments
  • Personal Injury Protection
  • Road Trouble Service
  • Common Loss Deductible
  • Rental Cars Policy
  • No Deductible for Accident with Other Auto-Owners Customer

Other Types of Policies Available at Auto-Owners

Car insurance rental vehicle coverage

Additionally, Auto-Owners offers additional a few other unique coverage options:

  • GAP Coverage: GAP coverage is helpful if you have a lease or a loan balance on your vehicle and the vehicle is stolen or totaled. This coverage will accommodate the difference between the car’s value and the balance remaining on your loan or lease.
  • Diminished Value Coverage: This is similar to gap insurance but covers less detrimental accident outcomes. If your car is damaged, diminished value coverage will compensate you for the reduction in the value of your vehicle.
  • Additional Expenses Insurance: This insurance option will pay for your rental while your car is in the shop. And it will also cover the cost of food or lodging if your accident leaves you stranded.

What are the Benefits of Auto-Owners Insurance?

As you can see, Auto-Owners insurance offers many options and the opportunity to bundle them as needed. And this is good for those who want to purchase more than just auto insurance. Auto-Owners also has a relatively small number of complaints from customers for their auto and other policies.

What Discounts Can I Get with Auto-Owners Insurance?

Young Driver Holding Up Car Key

Finally, there is a pretty long list of discounts offered by Auto-Owners insurance. They include the following:
  • Multi-policy discount: If you get other coverage from Auto-Owners, like home or life insurance, you get very favorable discounts from this insurer.
  • Life multi-policy discount: This bundling option pertains to life insurance and combines it with your auto policy.
  • Payment history: Customers who pay their bills on time for a consecutive 36 months can expect a discount on their premium.
  • Paid-in-full-discount: This discount is for those that can pay their annual premium upfront.
  • Green discount: Going with e-bills and paying for your insurance online will get you this discount.

Guy With Laptop paying insurance bill

  • Advance quote: Getting an insurance quote before your policy expires can result in additional savings for you.
  • Multi-car: If you have more than one vehicle insured by Auto-Owners, you will get a discount on your coverage.
  • Safety feature discount: Having safety features like ABS, or anti-lock braking system, and anti-theft features makes you eligible for this discount.
  • Deductible discount: Customers who choose to go with higher deductible tiers will qualify for this discount.
  • Good driving history: If you are a good driver, you can expect to get a very fair quote from Auto-Owners.
  • Good student: If your high-school-age child has a grade-point average of B or better, they could receive a 20% discount.
  • Student away at school discount: If you choose to cover a child at college 100 or more miles away, your savings increase. However, their vehicle cannot travel with them to school.
  • Teen driver monitoring discount: If you install GPS monitoring in your teenager’s vehicle, you can expect additional discounts.

Auto-Owners Car Insurance Costs

According to Bankrate, the U.S. average annual cost of individual car insurance is $1,674. Comparatively, NextAdvisor says the average price of an Auto-Owners’ car insurance policy is below average, at $1,351 a year, or $113 per month.

The formulation of insurance quotes is based on many factors that will impact your insurance quote, including location, age, marital status, and driving and credit histories.

Check out how some factors may affect your Auto-Owners rates:

DUIs

Understandably, car insurance companies formulate premiums based on their risk with a specific driver. That is why the penalties for DUI citations are so high, as drivers under the influence cause as many as one-third of road deaths each year.

The Zebra says that the penalty for driving under the influence could increase your premium by as much as 100%.

Two Drivers Arguing After Traffic Accident

Car Accidents

At-fault collisions and accidents will inevitably increase your premium. The rule of thumb is to expect a 50% increase in your rate each year for up to five years.

Credit Score 

Although your credit history may seem unrelated to how you drive, most insurers, including Auto-Owners, consider it significant. However, this all depends on where you live. A study by The Zebra shows that drivers with a “very poor” FICO credit rating will pay between 65% and 165% more for car insurance depending on the state where they live.

In contrast, this rate hike is illegal in some states. Those states include California, Massachusetts, Michigan, and Hawaii. Of those four states, Auto-Owners Insurance is only available in Michigan.

How Satisfied are Auto-Owners Customers?

comparing car insurance

Forbes Advisor listed Auto-Owners as one of its best car insurance companies last year because the insurer receives so few complaints. It rated the insurer’s Customer Happiness as “Excellent.” Also, Auto-Owners Insurance received a B+ for collision repair and an overall four out of a five score.

According to a J.D. Power 2021 study, Auto-Owners Car Insurance received an above-average rating in customer satisfaction. In addition, it received an above average in the Central United States.

Auto-Owners Car Insurance Background

Auto-Owners insurance has expanded to 26 states since its early beginnings in Mount Pleasant, Michigan.

Today, you can find Auto-Owners available in the following states:

Alabama Arizona Arkansas Colorado
Florida Georgia Idaho Illinois
Indiana Iowa Kansas Kentucky
Michigan Minnesota Missouri Nebraska
North Carolina North Dakota Ohio Pennsylvania
South Carolina South Dakota Tennessee Utah
Virginia Wisconson

Financial Business Ratings

A.M. Best has given Auto-Owners the Superior A++ rating every year since 1972. This rating signifies that the company can take care of its claims.

So if you are looking for many different options in an insurer, Auto-Owners is a good auto insurance provider for you. It has many policies to choose from, some great discounts, and good ratings overall.

But remember, if you think Auto-Owners might be a good fit for you, be sure to double-check that they offer vehicle coverage in your area. Also, it’s best to shop around for car insurance and obtain quotes from various providers, especially if you’re buying a new or used vehicle. That way, you’ll get the best rate that works for your situation, including if you’re buying a classic car.

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